An AI receptionist trained for UK nurseries. Handles parent enquiries 24/7, manages your waiting list, runs settling-in comms, chases fees and funded hours — and routes anything safeguarding-related straight to your DSL within seconds. Built around the EYFS Statutory Framework.
Real workflows. Not chatbot trees. Each one runs in the background while your team does what only humans can do — look after the children.
Web form, WhatsApp, Facebook DM, Instagram, phone — every channel funnels into one inbox. Ages, available days, fees, funded-hours eligibility, settling-in process — answered without a manager picking up.
A space opens in the toddler room. We message the next three families in age order, hold the slot for 4 hours, take the first yes, and update your management system. No spreadsheet, no phone-tag.
First taster session booked → parent gets a reassuring text the night before, a what-to-bring list, and a "how did it go" follow-up. Builds trust before day one.
15/30-hour funded codes verified with HMRC eligibility checker, invoices issued via Famly / Tapestry / Connect Childcare, polite chase sequences for overdue parents — with a strict no-naming-children policy.
Any message containing safeguarding keywords (bruise, hurt, sick, social worker, disclosure, allegation) is held, never auto-replied to, and escalated to your Designated Safeguarding Lead within 60 seconds. Hard rule. Always human.
Counters update live every 3 seconds from our pilot network. Pilot: 14 settings, 1,800 children.
Sign in once. We talk to your management software, your comms channels, and your accountant — all of them.
We've reviewed the EYFS Statutory Framework line by line and built the hard rules into the system.
AI never makes safeguarding decisions, never advises on SEND assessments, never communicates with children. Every parent interaction is logged, exportable to your Ofsted folder on request.
Trigger words (bruise, hurt, sick, social worker, allegation, disclosure, accident book, marks, suspicious) lock the auto-reply and route to your DSL within 60 seconds. Human-only handling, audit-trailed.
UK-hosted, ICO-registered, parental consent flow built in, retention schedules per EYFS guidance, right-to-erasure honoured, no training of public models on your data. Ever.
All tiers include full training on your fees, room structure, and policies. UK-hosted. Cancel any time after month one.
No, providing the AI doesn't make safeguarding, SEND or welfare decisions — which ours doesn't. We've built hard escalation into the system: every safeguarding keyword routes to your DSL within 60 seconds. Your inspection log will show clearer audit trails than a paper diary.
Specific child enquiries (e.g. "did Amelia nap today?") are routed to a human key worker. The AI handles operational questions (fees, hours, term dates, settling-in, waiting lists) — not individual child observations. That's a deliberate hard rule.
Yes. It verifies eligibility codes against the HMRC checker, issues quarterly invoices via your finance system, and runs polite chase sequences for unpaid top-ups. It never names children in chase messages — we route by account holder.
We integrate with all of them. The AI reads your room availability and waiting-list state, writes back bookings and parent-comms records, and never duplicates work you already do in your management software.
Eight working days. Day 1-2 setup and policy review. Day 3-4 training on your fees and rooms. Day 5-6 supervised soft launch on enquiries. Day 7-8 full handover. We don't charge until the soft-launch day.
Book a 20-minute demo. We'll show you the messages we've handled for a similar-size setting this week.
Book a demo Call 0207 252 3333