For Hair, Nail & Beauty Salons

Every chair filled. Every DM answered.

AI front desk for UK hair, nail and beauty salons. Books colour, lashes, brows and blow-dries. Recovers no-shows from your waitlist before you've poured a coffee. Replies to Instagram and WhatsApp DMs in your salon's voice. Plugs into Phorest, Treatwell, Fresha and Booksy. Live in 48 hours.

Conversations are handled by AI agents trained on your salon's tone. A human reviews any flagged or sensitive message within 15 minutes.

Book a 20-minute demo → Or call 0207 252 3333

What we automate

Five things every salon owner asks us to handle. We turn them on in 48 hours.

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Online & DM bookings

Books colour, blow-dries, lashes, brows and nails directly into Phorest/Fresha/Treatwell. Knows your stylists' rotas, service times and pricing. Confirmed slot in under 60 seconds.

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Waitlist rebooking

Client cancels at 9am for a 2pm? Your agent texts the waitlist with one tap, fills the chair, and updates the diary. 60% of cancels rebooked within the hour across our pilots.

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Instagram & WhatsApp DMs

Replies to "how much for balayage?" and "have you got Saturday?" in your tone of voice. Drops the booking link. Books while you sleep. Out-of-hours conversions doubled across pilot salons.

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Reminders & deposits

24h, 4h and morning-of reminders over SMS or WhatsApp. Stripe deposit links sent with new-client bookings. No-shows lose the deposit automatically — fair, fast, no awkward chase.

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Reviews & rebooks

Polite review request 48 hours after the appointment. Google + Trustpilot. Six-weeks-since-colour clients nudged to rebook with their stylist's next opening. Revenue you were leaving on the table.

A walk-through: rebooking a 2pm cancellation

Real flow. One cancelled colour slot. Your AI agent has it filled before you finish your kettle.

10:42 · Client"Hi sorry, can't make 2pm today — kids sick. Move it to next week?"
10:42 · AI agent"No worries — I've moved you to Thursday 14:00 with Maya. Get well soon! 🙌"
10:43 · AI agent → waitlist"Hi Lara — a colour slot just opened at 2pm with Maya today. Want it? Reply Y to grab."
10:48 · Lara"Yes please!! Y"
10:48 · Booked ✓Chair filled. Maya keeps the slot. Revenue saved.

This is what happens every time a client cancels. No texts to chase. No empty chair. The agent runs it.

Plugs into the tools you already use

No rip-and-replace. We sit alongside your booking system and quietly handle the messaging layer.

Phorest
Treatwell
Fresha
Booksy
Salon Iris
Instagram
WhatsApp Business
Stripe
Google Reviews

What our salons see in month one

Real numbers from active UK pilot salons. Anonymised until NDAs lift.

60%
Of cancellations rebooked within the hour
2.4×
More Instagram DMs converted into bookings
48hr
From contract signed to AI front desk live
East London · 6-chair colour salon
"We were losing two chairs a week to no-shows and one or two more to last-minute cancels that we never filled. In the first month the agent rebooked 11 cancellation slots and brought in 23 fresh bookings from Instagram DMs we wouldn't have answered until Monday. I got my Sundays back."
Real client, anonymised. Named case studies coming as NDAs lift.

Pricing built for salons, not enterprises

Pick the tier that matches your chairs. Upgrade or downgrade any month.

Reception Agent

£229/mo

Best for: 1–4 chair salons drowning in DMs

  • Booking confirmations & reminders
  • Phorest / Fresha / Treatwell sync
  • SMS + WhatsApp reminders (24h + 4h)
  • Stripe deposit links
  • 2,000 messages/month
  • Out-of-hours DM auto-replies

Front-of-House

£499/mo

Best for: 4–10 chair salons ready to scale

  • Everything in Reception Agent
  • Instagram DM → booking handler
  • Waitlist rebooking automation
  • Review automation (Google + Trustpilot)
  • 6-week rebook nudges
  • Unlimited messages

Multi-Site Stack

£899/mo

Best for: 2+ location salons & growing chains

  • Everything above, per location
  • Cross-site stylist booking
  • Service-menu price intelligence
  • Group-level reporting dashboard
  • Dedicated onboarding (5 hrs)
  • Priority support & named CSM

All tiers: cancel anytime, no setup fee, 48-hour go-live, UK-only support.

Book a 20-minute demo →

Honest answers

Five things salon owners always ask before signing up.

Will it sound like me, or like a robot?
It learns your voice from the last 60 days of your DMs and SMS. If you sign off with "babes" and emojis, so does it. If you're crisp and professional, it matches. We tune it with you during the 48-hour onboarding and you can edit any phrasing in your dashboard at any time.
What if it books the wrong service or time?
Every booking is logged and reviewable. If a mis-booking happens (wrong service code, wrong stylist's rota, wrong day), we credit you the appointment value out of the monthly fee. Practical guarantee — not buried legal terms.
Will my clients know they're talking to AI?
Yes — first contact says "Hi, I'm your salon's AI assistant". Loyal regulars rarely even notice; new clients tell us they prefer a 60-second answer at 10pm to silence until tomorrow. Anything sensitive (complaints, refund disputes) routes to a human within 15 min.
What about patch tests & allergy disclaimers?
Hard rule. Colour, lash and brow bookings for new clients automatically include the patch-test disclaimer and 48-hour booking gate. The agent never books a service inside that window for a new client — it offers the next compliant slot instead.
How long does setup take?
48 hours from contract signed. 60-minute Zoom to capture your service menu, stylist rotas, voice, deposit policy and patch-test rules. We connect your booking system, Instagram, WhatsApp and Stripe, then go live. No service downtime.

Fill every chair. Reply to every DM. Have your Sundays back.

Book a 20-minute demo. We'll show you exactly how the bookings, DM replies and waitlist rebooking work for a salon your size. Live in 48 hours after you say go.

Book demo → Or call 0207 252 3333
📅Book a Demo