One agent. Four expensive leaks.

CLOSER catches the message, sends the next step, and keeps the chase moving.

Start with missed-call rescue, follow-up sequences, reminders or invoice chasing. CLOSER handles repetitive reply work and hands humans the exceptions.

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Reply preview

Choose the job first

Lead with the job. Channels come second.

Buyers care about the work getting done: the missed call answered, the invoice chased, the no-show slot refilled. WhatsApp, email and Instagram are delivery rails, not the headline.

Missed call rescue

Call missed at 18:42. Text-back sent in 14 seconds. Survey booked before morning.

Trigger: missed inbound call
First message: “Sorry we missed you — want the next available slot?”
Success metric: survey or callback booked

Follow-ups

Old leads and open quotes get nudged without making the team trawl spreadsheets by hand.

Trigger: stale enquiry or quote
First message: “Still want this sorted this week?”
Success metric: reply or slot booked

Reminders

Bookings, recalls and review asks go out on schedule, then stop when the customer responds.

Trigger: due date or appointment window
First message: “You’re due next week — want us to hold a slot?”
Success metric: attendance or rebook

Invoice chase

Short, useful nudges recover cash faster while disputes and awkward cases hold for a human.

Trigger: overdue invoice
First message: “Quick nudge — invoice 1842 is still open.”
Success metric: payment matched
Workflow

A simple five-step loop.

CLOSER should feel operational, not magical.

1

Trigger lands

Call, email, DM or due date enters the queue.

2

Context pulled

Customer, booking, quote or invoice data is fetched.

3

Reply drafted

Short plain-English next step is assembled.

4

Rule check

Human hold if sensitive, regulated or risky.

5

Outcome logged

Booking, payment or exception goes back to the team.

Example outputs

What CLOSER actually sends.

Use real-looking, short, plain-English replies. No fake polish. No creepy over-personalisation.

Incoming

Missed call from Jamie at 18:42 — boiler pressure dropped, can someone come tomorrow?

Outgoing

Sorry we missed you, Jamie. We can hold an 08:30 or 10:00 survey tomorrow. Reply 1 or 2 and we’ll lock it in.

Guardrails

Useful autonomy, not reckless autonomy.

CLOSER should send the obvious next step automatically and stop when a case gets sensitive, regulated or commercially risky.

SituationWhat happensState
Price disputesHold for a human before any promise or discount is sent.review
Regulated adviceRoute away from CLOSER and into the approved clinical or compliance path.blocked
Safeguarding / emergenciesEscalate immediately with no autonomous back-and-forth.blocked
Angry customer / complaint keywordsCapture context, stop the send, and ask for human review.review
Pricing strip

Small enough to start. Clear enough to expand.

Keep the main page light. Push detail to /closer/pricing.

Starter

from £199/mo

One repetitive reply job, safe rules, visible reporting and fast time-to-live.

Growth

from £499/mo

Multiple queues, richer context pulls, more automations and broader routing.

Estimated value recovered per month: £4,050

Start with one repetitive reply job.

If your team already knows which messages nobody wants to keep chasing by hand, CLOSER is the first deployment.

Missed-call rescueFollow-upsRemindersInvoice chase
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