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Updated 2026-06-20 · UK pricing in £
Agent Networks vs Intercom
Intercom is a great inbox. We're an AI agent team that handles the message end-to-end — booking, quoting, chasing — without escalating every awkward bit to a human.
What clients actually see in their first 90 days
£458
saved per month vs a 5-seat Intercom Pro plan (composite, Growth tier)
<60s
median first reply on WhatsApp + IG DM — not just routed, actually answered
38s
median resolution time on messages CLOSER fully handles end-to-end
Composite of 6 UK clients on CLOSER Growth tier, 90-day window to 2026-05-31.
Side-by-side: what each actually does
| Capability | Intercom | Agent Networks |
|---|---|---|
| Inbox + ticketing | ✓ Excellent | ✓ Yes (via integrations) |
| AI chatbot ("Fin") | ◐ Add-on, $0.99/resolution | ✓ Built-in, no per-resolution |
| Replies on WhatsApp Business | ✓ Channel only | ✓ Native + voice-trained |
| Replies on Instagram DMs | ✓ Channel only | ✓ Native + voice-trained |
| Replies on phone calls | ✗ Not a phone product | ✓ Reception agent |
| Books appointments end-to-end | ◐ Via human or workflow | ✓ End-to-end |
| Chases unpaid invoices | ✗ Out of scope | ✓ Built-in (Ledger) |
| Learns your tone of voice | ◐ With prompt-tuning | ✓ Voice-training onboarding |
| Per-seat pricing | ✗ Yes ($99 Pro/seat) | ✓ Flat fee (£329–£849/mo) |
| Scales with team size | ✗ Bill grows linearly | ✓ Bill is flat |
| UK data residency | ◐ EU option, US default | ✓ UK-hosted |
| Audit log for compliance | ◐ On enterprise tier | ✓ Standard |
Pricing as of 2026-06-20 from intercom.com/pricing and our own published tiers at /closer/pricing.
Where Intercom genuinely wins
- Mature inbox tooling. If you have a 15+ person support team and need ticketing macros, SLA dashboards, supervisor consoles — Intercom is genuinely best-in-class. We're not building those.
- Help Centre + product tours. Intercom's docs/help-centre stack is excellent. We don't have one.
- Big-brand enterprise integrations. If you need Salesforce-CPQ-deep, Intercom has more out-of-the-box connectors than we do.
Intercom is a tool that humans use. We're an AI agent team that does the work. Different products. Pick the right one for what you actually need.
Where we win
- End-to-end, not just routed. Intercom routes a "what's a cleanup at 3-bed end of tenancy" enquiry to your phone. We answer it with a real quote, book the survey, take the deposit, send the confirmation. Same minute.
- Flat fee, not per seat. 5 staff or 50, it's £849/mo on Growth. Intercom Pro for 10 seats is £780/mo and growing.
- UK-built, UK-hosted, UK phone line. 020 7252 3333 rings someone here. Data lives in eu-west-2.
Pricing snap
Intercom Pro
$99/seat/mo
≈ £78/seat/mo at current FX
For 5 seats: ≈ £390/mo
For 10 seats: ≈ £780/mo
Plus: Fin AI from $0.99/resolution
From intercom.com/pricing, 2026-06-20.
CLOSER Growth Most chosen
£849/mo flat
For 5 seats: £849/mo
For 10 seats: £849/mo
Includes: all channels, voice training, audit log, UK reception number
Full CLOSER pricing →
Switching from Intercom?
We do the import: contacts, tone-of-voice prompts, integration switchover. 14-day side-by-side trial so you don't fly blind.
Agent Networks is not affiliated with or endorsed by Intercom Inc. All Intercom product names and pricing referenced here are from intercom.com on 2026-06-20.