AI reception for UK GP surgeries and private health clinics. Books appointments, sends reminders, triages incoming calls, runs recall sweeps. Plugs into EMIS, SystmOne, Cliniko and Heydoc. Live in 48 hours.
Conversations are handled by AI agents trained on your practice's tone. A clinician or practice manager reviews any clinically-flagged message within 15 minutes during opening hours. Urgent symptoms always escalate to 111/999 first.
Five things every practice asks us to handle. We turn them on in 48 hours.
The 8am call queue answered in parallel — no engaged tone, no hold music. Patients are triaged (routine / same-day / urgent), booked into the right slot, or routed to 111 when symptoms warrant it.
Online and phone bookings, two-way synced with EMIS, SystmOne or Cliniko. 48h, 24h and morning-of reminders sent by SMS or WhatsApp. Drops DNA rates by 35%+ in month one.
Annual reviews, smear recalls, NHS Health Checks, diabetes reviews — chased automatically until booked or DNA'd. Pulls cohorts from your EMIS searches, never asks twice.
Patients message in their request, the AI checks it against the EMIS prescribing record, drops it into the GP signing queue, and texts the patient when it's ready at the pharmacy. Nothing clinical is decided — just routed.
Every inbound message screened for red-flag symptoms (chest pain, stroke FAST, sepsis signs, paediatric fever). Anything urgent is escalated immediately — patient told to call 111 or 999, and a flag drops onto the duty doctor's screen.
A live snapshot of the AI reception running across our UK GP and private-clinic pilots today.
No rip-and-replace. We sit alongside your clinical system and handle the front-door messaging layer.
Three rules we never bend, regardless of how convenient the shortcut.
The AI does not diagnose, prescribe, or give clinical advice. It books, triages by symptom category, and escalates red flags. Every routing decision is logged for CQC inspection and your clinical safety officer (DCB0129/0160-aligned).
UK-hosted. Data Security & Protection Toolkit aligned. Every message logged, encrypted at rest, isolated per practice. SAR requests fulfilled from your dashboard in under 24 hours. We're a data processor — you're the controller.
Hard rules for chest pain, FAST stroke signs, sepsis, paediatric fever, suicide risk and obstetric emergencies. Patient told to dial 999/111 within seconds; duty clinician flagged simultaneously. We never delay an emergency in a queue.
Real numbers from active UK GP & private-clinic pilots. Anonymised until DPIAs sign off public mention.
Pick the tier that matches your bottleneck. Upgrade or downgrade any month.
Best for: single-site private clinics & small GP branches
Best for: mid-size GP surgeries & multi-clinician private clinics
Best for: PCNs, branch surgeries & multi-site private groups
All tiers: cancel anytime, no setup fee, 48-hour go-live, UK-only support, NHS DSPT-aligned.
Book a 20-minute demo →Five things practice managers always ask before signing up.
Book a 20-minute demo. We'll show you exactly how the 8am rush handling, recall sweeps and red-flag escalation work for a practice your size. Live in 48 hours after you say go.
Book demo → Or call 0207 252 3333