CLOSER Pricing — From £199/mo

CLOSER Suggest

£199/mo

CLOSER drafts replies. You approve and send.

Up to 500 replies/mo included
All 7 channels (WhatsApp, Instagram, LinkedIn, email, SMS, web chat, Facebook)
Tone-of-voice training on your past messages
Inbox preview — replies sit as drafts until you click send
Daily digest of suggested replies
£0.30 per reply over 500

Not includedAuto-send, sentiment routing, multi-brand

Start free 14-day trial

VAT not included for UK customers

CLOSER Autonomous

£499/mo

CLOSER replies on its own. Humans only see the edge cases.

Unlimited replies — no per-message charge
Auto-send with confidence threshold (you set it)
Human-in-the-loop on refunds, complaints, anything outside scope
Sentiment routing — angry messages escalate to you instantly
Out-of-hours mode — "we'll be back at 9am" with offer to leave details
Weekly performance report
Priority support

Not includedMulti-brand routing, custom integrations, SSO

Start free 14-day trial

VAT not included. Most popular plan.

CLOSER Enterprise

Let's talk

For agencies, multi-brand, or anyone who wants CLOSER under their own roof.

Multi-brand inbox routing (5+ brands)
Custom integrations (your CRM, your knowledge base)
SSO + role-based access
Dedicated tone training and quarterly reviews
SLA-backed uptime and support
On-prem or private-cloud deployment available

Typical contractFrom £2,500/mo, 12-month minimum

Book a call

Or call 0207 252 3333

Will it pay for itself?

Move the sliders to match your business. We'll work out the maths in real time. (We've kept the assumptions conservative — the calculator uses CLOSER Autonomous at £499/mo and assumes you only buy back time, not extra revenue from faster replies.)

Replies your team handles per week 200 Average minutes per reply (read, think, type, send) 4 Hourly cost of the person doing it (£) 22

Net monthly saving with CLOSER Autonomous

£722

58.7 hours back every month · payback in 21 days

What's in each plan

No feature footnotes. No "contact sales to unlock." What you see is what's switched on the moment your trial starts.

Feature	Suggest £199	Autonomous £499	Enterprise
All 7 channels connected	✓	✓	✓
Draft replies in your tone	✓	✓	✓
Auto-send replies	—	✓	✓
Reply volume / month	500	Unlimited	Unlimited
Sentiment escalation	—	✓	✓
Out-of-hours mode	—	✓	✓
Multi-brand routing	—	—	✓
SSO + roles	—	—	✓
Custom CRM integration	—	—	✓
SLA-backed uptime	—	—	✓
Free 14-day trial	✓	✓	✓

The honest small print

Three things we get asked about every week. Here's the straight answer.

What happens if CLOSER doesn't know the answer?

It stops. Every reply is scored for confidence. If it's below the threshold you set (default 75%), the message gets flagged and waits in your inbox with a one-line "needs human" note. CLOSER never makes things up — it would rather escalate than guess. About 5–8% of messages typically need a human, in our internal pilots.

Is there a fair-use policy on the unlimited tier?

Yes — Autonomous is unlimited for normal SME use (we've seen up to ~8,000 replies/month without issue). If you're an agency handling 50,000+ replies/month across multiple brands, you belong on Enterprise. We'll tell you long before you hit any cap, and we won't surprise-bill you.

What about abusive or prompt-injection attempts?

CLOSER refuses anything outside its scope. Customers trying to get it to talk about competitors, share private info, or jailbreak the model get a polite "I can't help with that — let me get a human" reply, and the message is flagged for your review. We monitor this network-wide and patch quickly.

Pay per inbox, not per agent. No surprises.

Will it pay for itself?

What's in each plan

The honest small print

Want to see it actually reply?