Start with the job that already hurts

Tell us the workflow you want off your desk.

You do not need a giant AI project. You need one repetitive job fixed first. Pick the leak, leave a 60-second brief, and we will show you the safest first automation to ship.

Best fit: UK service businesses drowning in missed calls, follow-ups, reminders, admin chase work, or inbound message clutter.

LIVE TRIAGE BOARDSeeded demo activity
Sample triggerAfter-hours call lands at 19:42 and nobody answers.
Expected first actionText-back sent with service triage and booking link.
Typical response14 seconds
Example outcomeSurvey slot held for 08:30
Pick the problem, not the package

Choose the bottleneck first.

Most buyers do not know whether they need CLOSER, MAVEN, or a full stack. They know they are missing leads, chasing invoices late, or watching the same inbox fill up every day. Let them choose the pain in plain English.

Missed calls

We text back, qualify the lead, and get the next step booked before the office even opens.

call missedtext-backslot booked

Follow-ups & reminders

We stop good leads, recall lists and review asks from dying in somebody’s mental to-do list.

list loadednudges sentoutcome logged

Invoice chasing

We nudge politely, escalate clearly, and keep the payment trail visible.

invoice duenudge sentpaid or held

Social / inbox replies

We answer the common questions fast and hold anything sensitive for a human.

DM landsreply draftedhandoff logged
Mini timeline

Missed calls

After-hours call → text-back sent → survey booked → office summary logged.

after-hours calltext-back sentsurvey bookedsummary logged
Adaptive 60-second brief form

Give us the minimum useful context.

Ask for the smallest amount of information that lets the team build a credible first plan. No generic contact-us wall.

What happens after you press send

Here is the next-step workflow.

Make the post-submit path obvious. Buyers should see that this is a workflow company, not a “we’ll get back to you soon” black box.

Step 1

We read the bottleneck

The brief is tagged by workflow type and sector.

Step 2

We map the first automation

We define trigger, safe action, hold states and success metric.

Step 3

We show you the first live wedge

You see the one workflow we would ship first, not a giant wishlist.

Step 4

We agree the handoff

Phone, inbox, CRM, calendar or payment link — wherever the action needs to land.

avg. first plan in < 1 working day

Need a human now?

If this is urgent, ring us.

Some buyers do not want to fill a form. Give them a decisive call route with clear expectations.

Phone route
Call now

0207 252 3333

Best for live scoping or if tomorrow morning matters.

Structured brief
Send a brief

Best for projects where you want the first workflow written out.

Expected first response: same UK business day.

Guardrails before go-live

We automate the repetitive part. We hold the risky part.

This section is SHIELD’s reassurance: no fake full autonomy promise, no regulated advice, no hidden auto-send for sensitive cases.

Held for humans

  • Refunds and complaints
  • Regulated advice
  • Safeguarding or sensitive escalation
  • Pricing promises beyond agreed rules

Safe to automate first

  • Acknowledgements
  • Reminders and follow-ups
  • Booking nudges
  • Invoice nudges

Always logged

  • Timestamps
  • Actions taken
  • Hold states
  • Escalation reasons
42sent
6held
3escalated

Start with one workflow this week.

If you already know the admin leak you hate most, that is enough to begin.

Missed callsFollow-upsInvoice chasingSocial replies
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