Missed calls
We text back, qualify the lead, and get the next step booked before the office even opens.
You do not need a giant AI project. You need one repetitive job fixed first. Pick the leak, leave a 60-second brief, and we will show you the safest first automation to ship.
Best fit: UK service businesses drowning in missed calls, follow-ups, reminders, admin chase work, or inbound message clutter.
Most buyers do not know whether they need CLOSER, MAVEN, or a full stack. They know they are missing leads, chasing invoices late, or watching the same inbox fill up every day. Let them choose the pain in plain English.
We text back, qualify the lead, and get the next step booked before the office even opens.
We stop good leads, recall lists and review asks from dying in somebody’s mental to-do list.
We nudge politely, escalate clearly, and keep the payment trail visible.
We answer the common questions fast and hold anything sensitive for a human.
After-hours call → text-back sent → survey booked → office summary logged.
Ask for the smallest amount of information that lets the team build a credible first plan. No generic contact-us wall.
Make the post-submit path obvious. Buyers should see that this is a workflow company, not a “we’ll get back to you soon” black box.
The brief is tagged by workflow type and sector.
We define trigger, safe action, hold states and success metric.
You see the one workflow we would ship first, not a giant wishlist.
Phone, inbox, CRM, calendar or payment link — wherever the action needs to land.
avg. first plan in < 1 working day
Some buyers do not want to fill a form. Give them a decisive call route with clear expectations.
0207 252 3333
Best for live scoping or if tomorrow morning matters.
Best for projects where you want the first workflow written out.
Expected first response: same UK business day.
This section is SHIELD’s reassurance: no fake full autonomy promise, no regulated advice, no hidden auto-send for sensitive cases.
If you already know the admin leak you hate most, that is enough to begin.